Shipping policy
Shipping Policy – Sulaimani Organic
Thank you for shopping with Sulaimani Organic. We are committed to delivering your orders safely and on time. Please review our shipping policy below.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volume, processing may be slightly delayed.
2. Shipping Time
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Standard delivery usually takes 3–5 business days depending on your location within Pakistan.
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Remote areas may require additional delivery time.
3. Shipping Charges
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Shipping charges will be calculated and displayed at checkout.
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Any delivery charges are non-refundable.
4. Order Tracking
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Once your order is shipped, you may receive a confirmation message or call with delivery details.
5. Delivery Issues
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Please ensure your address and phone number are correct to avoid delays.
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If the courier is unable to deliver due to incorrect information, the order may be canceled.
6. Damaged or Lost Packages
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Sulaimani Organic is not responsible for damages during shipping or delays caused by courier services.
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If your parcel is lost, please contact us so we can assist you in resolving the issue with the courier.
7. Contact Information
If you have any questions about shipping, please contact us:
📧 Email: sulaimaniorganic@gmail.com
📞 Phone: 03459087914
Thank you for choosing Sulaimani Organic.